😕😄Complaints and Compliments😄😕 All issues should be dealt with appropriately and this record book will support the record keeping for such events. It's also a great way to keep a record of the all important compliments you receive from parents. This 32 page full colour, protected and bound document is a great way to show Ofsted that you value feedback from parents and act upon it.
Also Available - Parental Feedback questionnaires (pack of 20). Feedback from parents supports the ongoing improvements in the care we provide. These questionnaires are parent friendly and provide a great record of parent communication and reflective practice.